Contact
Get in touch.
Pick the right inbox below — we reply in English, 简体中文 and Français.
| Reason | Typical response | |
|---|---|---|
| General enquiries | hello@mintus.world | Within 2 business days |
| Product support | support@mintus.world | Within 1 business day |
| Sales & deployments | sales@mintus.world | Within 1 business day |
| Partners & integrations | partners@mintus.world | Within 5 business days |
| Privacy / DPO | privacy@mintus.world | Within statutory deadlines |
| Security disclosures | security@mintus.world | Acknowledged within 72 hours |
| Legal & law enforcement | legal@mintus.world | Within statutory deadlines |
| Press | press@mintus.world | Within 5 business days |
Mailing address
mintus may be contacted by post at the operating address published in our Privacy Policy. Where local law requires, country-specific representatives may be appointed and listed in the Privacy Policy.
For account- or voucher-specific issues, please use the in-app help screen — it includes your account context, which speeds up resolution dramatically.